Southern Region Water Board has noted with great concern, the increased number of assault cases on our staff members.
One of our staff member,Mr Selemani, was severely asssaulted by Mr Imtiaz Aboo Mussa of Eagle Car Hire in Zomba on 31st October,2018 as he was disconnecting his meter which had an outstanding bill.The culprit has been apprehended by the Police and legal proceedings will follow, by laying charges.
SRWB disconnects all overdue accounts in order to collect resources for sustaining operations as well as fulfilling its statutory obligations and it is not meant to punish or embarass customers.
Customers are therefore reminded that assaulting an officer on duty is an offence punishable by law as such any person found doing so will be dealt with accordingly.
We encourage our customers to visit any of our offices if they have queries and complaints with their accounts.